User wallet

Learn about user wallets in the WLL platform, including points balance, lifetime earnings, tiers, and vouchers. Find out how to access wallet information through the API or the Loyalty Console.

Every member in your loyalty program has a wallet, which contains the following information:

• Points balance: the user's current points balance

• Lifetime earn: the number points the user has earned since registering with the program

• Loyalty cost: the sum of the value property of all rewards ever purchased by the user

• Tier: the current tier the user has achieved

• Vouchers: the WLL vouchers a user has available to redeemed, already redeemed or which have expired

You can get the details of a user's wallet using our API, or by navigating to the user's profile in the Loyalty Console.

You can also adjust a user's points balance or give them a reward using the Loyalty Console, useful for customer service requests and overrides.

The Retrieve Wallet API endpoint does not return a user's gift cards.

Use the List All Benefits endpoint to get a comprehensive list of vouchers and gift cards.

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Related Tutorials

• Adjust a User's Points Balance

• Give a User a Reward