Static voucher codes

Set a fixed voucher code that all users receive when redeeming a reward. Ideal for simple offline redemptions without needing API validation or individual tracking.

Static voucher codes use a fixed code that is the same for every user who redeems the reward. When a user redeems the reward, they are shown this predefined code, which can then be used in-store or online.

This method is ideal when you don’t require individual code tracking and want a simple way to distribute a shared discount or offer.

How it works

When a static voucher reward is configured, you enter a predefined code in the reward settings. Each time a user redeems that reward, they receive the same code. This can be shown to a cashier, typed into an online checkout, or validated by your system.

Advantages of static voucher codes	Disadvantages of static voucher codes
No integration with the Loyalty Engine is required to validate the code. Simple to set up and use—especially for manual or offline validation.	Static codes can be shared or leaked, making them unsuitable for automated redemptions in online or self-serve environments. There is no per-user tracking of code usage unless you implement it externally or integrate your system with the Loyalty Engine.

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Static voucher code FAQs

Can I see the code issued to a user in the Loyalty Console?

Yes. While the code is the same for all users, you can view reward activity in the REDEEMED_VOUCHER event linked to the reward purchase.

Can the Loyalty Console generate a static voucher code for me?

No. You must manually define the static code during reward setup.