Viewing events
Retrieving the event list via API
You can retrieve a list of all events using the List all events endpoint, applying filters if necessary.
Viewing the event stream in the Loyalty Console
The Event Stream screen allows you to:
see a stream of all events which have been reported in your loyalty tenant
filter the list of events by event date, time, activity type or the user
manually report an event
export the event list to CSV
Exporting the event list to CSV
The export button will export the 1000 most recent events shown in the list, with any filters applied. This only provides a top level view of the event history. If you require more detail, use the API to pull the information you need or contact your account manager to request a bespoke report.
Viewing an individual event in the Loyalty Console
From the Event Stream screen, you can select the 'Show' button next to any event in the list to view more information about it.
Event details
The event detail tab shows:
event type - the type of event which occurred
account - the account the event relates to
executor - who executed the event (if different to the user)
reported at - when the event was reported to your loyalty tenant
occurred at - when the event actually occurred (if this is the same as the reported at date/time, this field will not show)
reacted at - when any reactors which the event met the criteria for were triggered
event payload - all of the data included in the payload which is specific to that event. Fields in the payload will vary by event type.
Event reactions
The event reaction tab shows a sum of the points balance change which occurred for the user, along with a list of reactors which were successfully triggered for that event.
Viewing event types in the Loyalty Console
From the Event Types screen, you can:
Select an event type to view more information about a specific event type
Filter the list between Active or Archived event type
Create a new event type
Export the list of event types to CSV
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