# Users

- [Get started with Users](/product/loyalty-engine/users/get-started-with-users.md): Learn how user accounts are created and managed in your loyalty program using the WLL platform.
- [Creating users](/product/loyalty-engine/users/creating-users.md): Learn about the different methods for creating user accounts in the WLL platform, including standalone loyalty programs and embedded programs integrated with existing systems.
- [User data, attributes & flags](/product/loyalty-engine/users/user-data-attributes-and-flags.md): Learn about user profiles in the WLL platform, including core profile fields, custom attributes, user ID properties and restricted processing for GDPR compliance.
- [User wallet](/product/loyalty-engine/users/user-wallet.md): Learn about user wallets in the WLL platform, including points balance, lifetime earnings, tiers, and vouchers. Find out how to access wallet information through the API or the Loyalty Console.
- [Tiers](/product/loyalty-engine/users/tiers.md): Learn how to use tiers to incentivise user engagement, create tier hierarchies, and manage tier calculations based on lifetime points or calendar periods.
- [Deleting users](/product/loyalty-engine/users/deleting-users.md): Learn how to delete user accounts in the WLL platform, the implications of deleting a user, and how to perform the deletion via the Loyalty Console or API.
- [Calculating monthly active users](/product/loyalty-engine/users/calculating-monthly-active-users.md): Understand what counts as a Monthly Active User (MAU) in the WLL platform and how this impacts usage and billing.
- [User tutorials](/product/loyalty-engine/users/user-tutorials.md)
- [Adjust a User's Points Balance](/product/loyalty-engine/users/user-tutorials/adjust-a-users-points-balance.md): Learn how to manually adjust a user’s points balance in the Loyalty Console or via API.
- [Give a User a Reward](/product/loyalty-engine/users/user-tutorials/give-a-user-a-reward.md): Learn how to manually give a user a voucher or purchase a reward on their behalf in the Loyalty Console, including the differences between gifting a voucher and purchasing a reward.
- [Edit a User's Profile Information and Add Attributes](/product/loyalty-engine/users/user-tutorials/edit-a-users-profile-information-and-add-attributes.md)
- [Create Advanced User Tiers Using Audiences](/product/loyalty-engine/users/user-tutorials/create-advanced-user-tiers-using-audiences.md): Learn how to create an advanced tier system using audiences instead of points, with tips on incorporating behaviour-based criteria and communicating tier progress to users.