How do I contact support?

Contacting WLL Support

You can contact WLL Support for assistance with:

• Product & API questions

• Technical issues, downtime and bugs

For account and billing queries, please contact your account manager.

Email us

You can contact WLL Support via email: [email protected]

Call us (P1 only)

If you are experiencing a P1 level issue representing a complete loss of service or where a significant feature is completely unavailable and no workaround exists, please call our 24/7 service desk line as soon as possible:

• 🇬🇧 UK number: [phone]

• 🇺🇸 US number: [phone]

If your call is not answered on the first attempt, please leave a voicemail with your name, role, company name and details of your issue and a support agent will return your call within one hour.