> For the complete documentation index, see [llms.txt](https://kbase.whitelabel-loyalty.com/product/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://kbase.whitelabel-loyalty.com/product/launch-a-loyalty-program/loyalty-program-resources/user-support.md).

# User support

## User support email

For effective program support, create a designated support process and inbox (e.g., <support@yourloyaltyprogram.com>) for loyalty program queries.

{% hint style="warning" %}

#### White Label Loyalty supports client administrators only and does not provide end-user support.

**End-users should not be directed to WLL for assistance,** nor should they be included on correspondence with the WLL Support team.
{% endhint %}


---

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