Integrate with POS

Learn how to integrate a POS system with the Loyalty Engine to enable points earning, voucher redemptions, and seamless loyalty interactions at checkout.

Introduction

This guide outlines the recommended implementation for integrating a POS system with the Loyalty Engine, covering multiple use cases including user lookup, earning and spending points, and voucher validation.

Key Loyalty Engine concepts to review

Before proceeding, we recommend reviewing key Loyalty Engine concepts in our Product Docs to understand the platform architecture:

• Introduction

• Events

• Reactors

• Vouchers

• Benefits

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Relevant API Endpoints

The following API endpoints are referenced in this guide. Take some time to familiarise yourself with each.

Function	API	API endpoint
Submit an order For reporting a transaction	Receipts	POST /orders
Report an event For reporting a transaction or spending points	Rewards	POST /events
Validate a voucher code For verifying or burning a voucher code	Rewards	POST /commands/validate_voucher
Retrieve a specific user For looking up a user and their authIdentifier	Rewards	GET /users/{id}
Retrieve a user’s wallet For retrieving a user's points balance and the voucher's in their wallet	Rewards	GET /users/{id}/wallet
Redeem a benefit For redeeming a voucher	Rewards	POST /commands/redeem_benefit