Webhooks

You can configure webhooks to be sent to an external URL for any Event recorded in your tenant using a Webhook Reactions with a Reactor. See the link below for more information on how to configure this:

Reactions | Product Docskbase.whitelabel-loyalty.com

The general structure of each webhook body is as follows:

{
  "type": "$EVENT_NAME",
  "reportedAt": "$timestamp",
  "subject": "$user.authIdentifier​",
  "payload": {
     ...
  }
}

This mirrors the structure used when reporting an Event via the API.

The exact type and payload will depend on which type of Event you have configured to be reported via webhook. Some common event type examples are listed in the tabs below.

REGISTERED_ACCOUNT

{
  "type": "REGISTERED_ACCOUNT",
  "reportedAt": "2025-02-10T19:21:57.423Z",
  "subject": "3bfb2ee2-8217-4a1b-3228-08de2df0855c",
  "payload": {}
}

CASHBACK_REGISTERED