Products

Viewing and managing products in the Loyalty Console

Products are managed in the Loyalty Console under the 'Products' tab.

The Products screen allows you to:

1. See a list of all products which exist in your loyalty tenant and filter the list of events by name, SKU and brand

2. Create a new product

3. Export the product list to CSV

4. Edit an existing product

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Configuring a product

You can add products individually or upload products in bulk.

When you add products individually, you specify:

• A name for the product

• The unit price of the product

• The brand associated with the product

• The SKU associated with the product

You can auto generate product SKUs by using the 'autogenerate SKU' toggle.

To add products in bulk send a CSV containing your product data to WLL Support, who will arrange for the data to be uploaded in bulk.

24B

Bulk Product Upload Template - product_list.csv

Open

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Product details

Product name, SKU, unit price and brand

The product name, SKU and brand you specify for the product is for internal use only. It is not shown to end-users.

The unit price represents how much the product is worth.

Synonyms

When viewing a product, the Synonyms tab displays a list of synonyms the product may appear as on receipts. This feature accommodates varied product descriptions, allowing accurate association with line items.

• The 'Name' column shows associated descriptions

• The 'Frequency' column displays occurrence in transactions

• The 'Action' column provides a delete button for removing undesired synonyms