> For the complete documentation index, see [llms.txt](https://kbase.whitelabel-loyalty.com/product/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://kbase.whitelabel-loyalty.com/product/modules/receipts-and-products/products.md).

# Products

### Viewing and managing products in the Loyalty Console

Products are managed in the Loyalty Console under the 'Products' tab.

The **Products** screen allows you to:

1. See a list of all products which exist in your loyalty tenant and filter the list of events by name, SKU and brand
2. Create a new product
3. [Export the product list to CSV](#user-content-fn-1)[^1]
4. Edit an existing product

***

### Configuring a product

You can add products individually or upload products in bulk.

When you add products individually, you specify:

* A name for the product
* The unit price of the product
* The brand associated with the product
* The SKU associated with the product

{% hint style="info" %}
You can auto generate product SKUs by using the 'autogenerate SKU' toggle.
{% endhint %}

To add products in bulk send a CSV containing your product data to WLL Support, who will arrange for the data to be uploaded in bulk.&#x20;

{% file src="/files/bjzHdoIyhdCRQMHd9ZUc" %}

***

### Product details

#### Product name, SKU, unit price and brand

The product name, SKU and brand you specify for the product is for internal use only. It is not shown to end-users.

The unit price represents how much the product is worth.

#### Synonyms

When viewing a product, the Synonyms tab displays a list of synonyms the product may appear as on receipts. This feature accommodates varied product descriptions, allowing accurate association with line items.

* The 'Name' column shows associated descriptions
* The 'Frequency' column displays occurrence in transactions
* The 'Action' column provides a delete button for removing undesired synonyms

[^1]: Only the most recent 1000 products will be exported


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://kbase.whitelabel-loyalty.com/product/modules/receipts-and-products/products.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
